Frequently Asked Questions

We aim to ensure that your order is delivered to you in a prompt and efficient manner as you would expect. Our customer service team are available to answer any questions you may have at any time.

0300 011 6050

Monday – Friday: 8am-6pm
Saturday: 9am-2pm

My Account & Orders

  • Who can I contact for information regarding a product or service?
  • How do I pay? Is it secure?
  • Where do you find sizes charts & guides?
  • Do you offer bulk discounts on larger quantities?
  • If I cant find an item or its out of stock what do I do?
  • Do you provide samples?
  • How do you keep my information private?
  • Do you offer trade accounts?
  • I have forgot my login password? What do I do?
  • Can I change my billing or delivery address on my online account?
  • Which type of customisation is best for my order?
  • How will I receive proof of my artwork? What formats for artwork are accepted?

Delivery & Shipping
Do you charge for deliveries?
How long will my order take to be dispatched and delivered?
Do you deliver internationally? How long will it take?

What is your returns policy?

Other questions
Where I can view the company’s terms & conditions?


Call us 8am-6pm Monday to Friday and 8am-2pm Saturdays and you can order via our website 24/7 365 days a year.


We are always looking for new talent to join our growing team.

Please contact us for further information or send your CV here: