Privacy Policy

OVERview

At Proguard Workwear we are committed to maintaining the accuracy, confidentiality, and security of your personal identifiable information (“Personal Information”). As part of this commitment, our Privacy Policy governs our actions as they relate to the collection, use and disclosure of Personal Information. Proguard Workwear understands that you have placed a great deal of trust in us, and you will want to know how we use the information we collect about you on our website. Therefore, we have shared our Privacy Policy with you:

1. Introduction

Proguard Workwear are responsible for maintaining and protecting the Personal Information about you. We have designated individuals who are responsible for compliance with our privacy policy.

2. Identifying Purposes/ use of information collected:

We collect, use and disclose Personal Information to provide you with the product or service you have requested and with your consent offer you additional products and services we believe you might be interested in. The purposes for which we collect Personal Information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied, such as where your name, address and payment information is provided as part of the order process.

In summary, we only use information you provide us for the following:

  • Processing your order (e.g. your name, email address, delivery and billing address, telephone number, credit card details (only when placing an order)).
  • Statistical purposes to help us improve our website and the services provided to you as the consumer. For example, we hold information in relation to your visit of this site, including which page you visit, how often you visit each page and other information to ensure you receive the appropriate service.
  • To administer this website as well as supply and feed content and advertisements which may be of interest. This can only take place if you have specifically opted in under GDPR regulations to inform you of any special offers or products that may be of interest. This consent can be given via telephone, email or in writing to confirm that any of the above communication you do not consider as being a being a breach of your rights under The Privacy and Electronic Communications (EC Directive) Regulations 2003.

3. Consent

Knowledge and consent are required for the collection, use or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice. However, your decision to not provide certain information may limit our ability to provide you with our products or services. We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply the product or service.

4. Limiting Collection

The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via mail, facsimile, or the internet.

5. Limiting Use, Disclosure and Retention

Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period of time required to fulfil the purpose for which we collected it or as may be required by law.

Please note: we do not sell or transfer any personal information to any third parties outside of Proguard Workwear other than that where approval is obtained from you the consumer and you have provided the information or service requested from Proguard Workwear.

6. Accuracy

Personal Information will be maintained in as accurate, complete and up-to-date form as is necessary to fulfil the purposes for which it is to be used.

7. Safeguarding Customer Information

Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorised use, access or disclosure.

Please note: we do not sell or transfer any personal information to any third parties outside of Proguard Workwear other than and only when approval is obtained from you when information is provided or when information is necessary to be passed to third parties for a particular service.

8. Openness/ data protection

We will make information available to you about our policies and practices with respect to the management of your Personal Information. Within the guidelines of data protection laws of the United Kingdom we take care to prevent any unauthorised access to any personal data we hold about you.

You can request what information we hold about you by contacting us or requesting a subject access request form from Proguard Workwear at the registered office address. Please note: a fee may be payable to request this information.

However, by supplying us with the information you confirm that you do not consider use of your information a breach of your rights and by giving us any personal information you are allowing us to process the data provided for our business and storing it in our servers. This will also send you marketing emails, which you have the option to opt out of at any time. You can contact us at any time to stop marketing being sent to you, please email or contact us directly to let us know. If at any time if any governmental authorities (e.g. police) contact us to investigate any suspected unlawful activities we are obliged to provide your personal details or information regarding your activities whilst on this site.

9. Customer Access

As a customer you have a right to request a copy of the information that we hold about you. We aim to ensure all information held is accurate and up-to-date. If this is not the case you may ask us to correct or remove any information you find to be inaccurate. Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.

Please contact us via telephone, email via info@proguardworkwear.com or write to us at the address below.

10. Handling Customer Complaints and Suggestions

You may direct any questions or enquiries with respect to our Privacy Policy or our practices by contacting our Data Protection Officer via email or contact us directly.

Proguard Workwear limited
258 West Bromwich Road,
Walsall,
West Midlands,
WS5 4NN

Or via email; info@proguardworkwear.com